Privacy Policy

01Information we collect

• Account details such as name, username, email, phone/WhatsApp number, profile information and account identifiers.
• Posts, photos, videos, captions, comments, private messages, chat media, room text messages and reports you submit.
• Live-room information such as room membership, host or speaker role, join and leave events, mute state, gifts sent or received and moderation actions.
• Wallet and transaction records, including coin packages, virtual gifts, host earnings, withdrawal requests and Google Play purchase identifiers. We do not receive your full card details.
• Device, app version, IP address, crash, security and usage information.

02Microphone, photos and live audio

Microphone access is used only when you choose to speak or host in a voice room. Live audio is transmitted to other room participants through our real-time communications provider and is not routinely recorded by Jhalak Go. Photo, video and file access is used only when you choose media to upload or send. Device permissions can be changed in your phone settings.

03How we use information

We use information to deliver posts, private chat and live rooms; keep wallet balances and transactions accurate; verify purchases; personalize the service; secure accounts; prevent fraud and modified-app abuse; investigate reports; provide support; and improve performance.

04Who processes information

We do not sell personal information. Trusted providers may process only the information needed for their service, including Firebase/Google Cloud for authentication, database, storage and notifications; Agora for live audio; Bunny for media delivery; Google Play for billing; and Cloudflare for web and administration services. Information may also be disclosed when legally required or necessary to protect users and the service.

05Visibility and safety

Room titles, host profiles, participant presence, public room chat and gifts may be visible to room participants. Private messages are intended for conversation members, but recipients can save or report content. Authorized personnel may review reported content and related records for safety, fraud prevention and support.

06Retention and your choices

Data is retained only as needed for the service, safety, fraud prevention, disputes, accounting and legal obligations. You can edit profile details, manage permissions, block or report users and request deletion. Some transaction, enforcement and legal records may be retained after deletion where required. Contact support@jhalakgo.com for privacy requests.

07Google Sign-In and authentication

When you choose Google Sign-In, we receive the account information Google makes available for authentication, such as your name, email address, profile image and Google account identifier. We use it to create, secure and recover your Jhalak Go account. We do not receive your Google password.

08Advertising and analytics

Jhalak Go may use Google AdMob and related Google services to display, measure and protect advertising. Depending on your settings, consent and region, these services may process the Advertising ID, IP address, device/app information, ad interactions and diagnostics. Advertising data is not used to expose private messages, wallet information or live-room audio. Where required, the app requests consent or offers privacy choices before personalized advertising.

09Security and purchase protection

We use HTTPS encryption in transit, Firebase authentication, access-controlled databases and storage, server-side authorization, purchase-token verification, transaction ledgers and anti-abuse monitoring. Coin balances are credited only after server verification of an eligible Google Play purchase. No system is completely risk-free, but we use reasonable technical and organizational safeguards and restrict administrative access.

10Permissions and consent

The app requests microphone, camera, photo, video or notification access only when relevant to the feature you choose. Where Google Play or law requires a prominent disclosure, it is shown inside the app before the Android permission prompt and requires affirmative action. You may deny or later revoke permissions, although the related feature may not work.

11International processing and retention

Our service providers may process data in India or other countries where they operate, subject to contractual, security and legal protections. Active account and content data is generally kept while the account or feature is in use. Deleted content may remain in limited backups for a reasonable recovery period. Purchase, payout, fraud, safety and legal records may be retained for the period required to resolve disputes, chargebacks and legal obligations.

12Children, changes and privacy contact

Jhalak Go is intended for users aged 18 and above only (see our Terms & Conditions for full eligibility rules), does not permit child exploitation, and applies the separate Child Safety Standards. Host earnings and withdrawals are limited to eligible verified adults. We may update this policy when features, providers or law change and will revise the “Last updated” date; material changes may also be announced in the app. Jhalak Go is operated by Navin Raval. Privacy inquiries: support@jhalakgo.com.